Processing time: 2-3 days + Shipping time: 3-7 working days of delivery by DHL and applies to most countries.

All orders are dispatched using DHL Express which, Sunday To Thursday 6.00 - 1.30pm (GMT).

the customer will be responsible for any Import and Clearance duties as well as any brokerage fees including any other additional charges.

All order cancellations must be made in writing, quoting your order reference number, within 12hours.

Please make sure to apply the correct shipping address and if by mistake, the shipping address placed is incorrect notify us through email: sales@modossa.com

We always ask the customer to make sure the address provided is correct as MODOSSA is not responsible for reshipping any packages that were returned due to incorrect address. MODOSSA is not be liable to pay shipping cost for the next shipment. We will reship your order once the invoice for shipping is paid. In the case that the shipment is returned to our facility you will receive an email from our customer service team, all original shipping fees will be deducted from final refund plus a 10-25% restocking fee in event shipment is returned to our facility.